How it works

Care in three calm steps

We've turned the technology behind Telehealth Australia Group into a simple, human experience — designed to feel unhurried and reassuring from the very first tap.

1

Consult

Book a time that suits your life

Choose an appointment online in a couple of taps — often on the same day. No waiting rooms, no time off work, no travel. You'll receive a secure link for your consult.

2

Connect

Meet your GP over secure video

At your appointment time, connect to a private, encrypted video consult with an AHPRA-registered Australian GP who has the time to genuinely listen to you.

3

Complete

Get your scripts, referrals & care plan

Everything you need is delivered digitally — e-scripts to your pharmacy, referrals for tests or specialists, and a clear care plan straight to your device.

AHPRA-registered GPs

Every consult is with a qualified Australian doctor, registered with AHPRA.

100% Australian based

Our doctors and support team are all located here in Australia.

Secure & private

Encrypted video consults and confidential handling of your health information.

Care that follows you

Scripts, referrals and care plans delivered digitally to your device.

Good to know

Common questions